Frequently Asked Questions
We are happy to answer your questions
Frequently Asked Questions
Find answers to the most common questions about Red Theatre tickets, seating, show times, arrival, payment, cancellation, and the Acrobatics Show.
Payment
Easy and secure payment options for your Red Theatre tickets.
Getting There
Find the easiest way to reach Red Theatre by subway, taxi, or on foot.
Show Information
Learn about show times, duration, seating, tickets, and what to expect at Red Theatre.
Payment
We accept Alipay, WeChat Pay, and PayPal. If you do not have access to Chinese payment apps, please contact us for a secure PayPal payment option.
We accept Alipay, WeChat Pay, and PayPal. If you do not have access to Chinese payment apps, please contact us for a secure PayPal payment option.
Your booking is confirmed only after payment has been successfully completed. A booking confirmation will be sent to you after your reservation is confirmed.
No. You do not need to print your confirmation. Simply have your name ready on your phone when you arrive.
No. The listed ticket price includes applicable taxes, and we do not charge hidden booking fees or additional surcharges.
Online booking is recommended because seats are limited. Tickets at the theatre may be subject to availability and are not guaranteed.
If you need to change your booking, please contact us as soon as possible. We will assist you according to the availability and booking policy for your show.
Show Information
Show times may vary depending on the date and performance schedule. Please check the booking page or your booking confirmation for the exact performance time.
The Red Theatre Acrobatics Show lasts approximately 60 minutes and is performed continuously without an intermission.
The Red Theatre Acrobatics Show features spectacular acrobatic performances combining strength, flexibility, balance, and precision, with vibrant costumes, music, and dramatic stage effects.
Yes. The Red Theatre Acrobatics Show is family-friendly and suitable for visitors of all ages. Children under 3 may enter free if they do not occupy a seat.
Yes. The Red Theatre Acrobatics Show relies mainly on visual performances, music, lighting, and acrobatic skills, so it can be enjoyed without understanding Chinese.
The Acrobatics Show is approximately one hour and is generally performed continuously without an intermission.
There is no strict dress code. Comfortable or smart casual clothing is recommended.
Getting There
Red Theatre is located at No. 44 Xingfu Street, Dongcheng District, Beijing. The nearest subway station is Tiantandongmen Station on Line 5. From Exit C, the theatre is within walking distance.
Yes. Taxis and ride-hailing services such as Didi are convenient options. You can show the driver the Chinese address of Red Theatre if needed.
We recommend arriving 30 minutes before the performance to allow time for ticket collection, security checks, and finding your seat.
Tickets, Seats & Arrival
Yes. Advance booking is recommended because the number of seats available for each performance is limited.
Available seating categories and prices are shown on the booking page. You can select the ticket category that best matches your preferred view and budget.
No. Submitting the booking form alone does not confirm your seats. Your reservation is confirmed after payment has been completed successfully.
Please have your booking confirmation or your name ready on your phone when you arrive. A printed ticket is not required.
Please try to arrive at least 30 minutes before the show. If you arrive after the performance has started, entry may be subject to the theatre’s on-site arrangements.
You may contact us to check availability, but same-day tickets are not guaranteed. Advance booking is recommended, especially for popular dates.
Cancellation & Refunds
You can receive a full refund if you cancel your booking at least 5 hours before the scheduled show start time. Cancellations made within 5 hours of the show start time are generally not eligible for a refund.
Yes. Advance booking is recommended because the number of seats available for each performance is limited. Booking 2–3 days in advance is recommended, especially for weekends and public holidays.
Additional FAQs
Please contact us in advance if you require wheelchair access or other special assistance, so we can help confirm the available arrangements at the theatre.
If you are booking multiple tickets, we will do our best to arrange seats together, subject to seat availability and the seating category selected. Please contact us in advance if sitting together is important for your group.
No. You generally do not need to present an ID or passport. Simply provide your name upon arrival, and our staff will verify your booking.
If you cannot find your booking confirmation, please contact us before the show and provide your name and email address. We will help you check your booking details.
Have a Question?
If you still have questions about tickets, seating, show times, or your booking, please contact us.
